xbat Terms and Conditions — Full Details

General Provisions and Definitions

The meanings of specific terms used in these terms and conditions are clarified below. "xbat", "we", "our", or "platform" refers to the xbat online casino and sports betting service, operated at the xbat.cam domain. "User", "member", or "you" refers to any person who has created or is using an account on this platform.

"Gaming activities" refers to slots, live casino, fishing games, sports betting, and all other wagering activities available on the xbat platform. "Bonus" refers to any promotional funds or benefits provided by xbat.

• These terms are written in English and apply to users in Bangladesh.
• If any section is found to be void or unenforceable, all remaining sections will continue to be in effect.
• In addition to these terms, xbat's privacy policy and responsible gaming policy also apply.

Account Registration and Eligibility

2.1 Age Eligibility

You must be at least 21 years old to create an account on the xbat platform and participate in gaming activities. This service is open only to those aged 21 or above. Use of this platform by minors is strictly prohibited.

xbat may request an identity card or birth registration certificate at any time for age verification. If the verified age is found to be under 21, the account will be closed immediately and any deposited funds may be forfeited.

2.2 One Account Policy

Each user may create only one account. Creating multiple accounts from the same person, household, or device is strictly prohibited. xbat's security systems are capable of detecting multiple accounts, and xbat reserves the right to close all identified accounts.

2.3 Providing Accurate Information

It is mandatory to provide completely accurate and up-to-date information at the time of account registration. Providing false, incomplete, or misleading information may result in account termination and forfeiture of any winnings.

• Name, date of birth, and mobile number are verified at the time of registration.
• To change account information, you must contact the support team directly.
• Failure to keep information up to date may delay the withdrawal process.

Deposit and Withdrawal Rules

3.1 Deposit Methods and Limits

bKash, Nagad, Rocket, and Upay can be used to deposit funds on the xbat platform. The minimum deposit amount is ৳500 for each method. There is no maximum deposit limit, however identity verification may be required for high-value transactions.

Deposits are generally processed instantly. If there is a delay for any reason, please contact our support team with the transaction reference number.

3.2 Withdrawal Methods and Timeframe

The same methods are used for withdrawals: bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500. After a successful request is submitted, funds generally arrive within 5 to 30 minutes.

A security check may be required before processing a withdrawal. xbat reserves the right to hold large withdrawal amounts until KYC (Know Your Customer) verification is completed.

• Withdrawal requests may only be made to a method registered in the user's own name.
• Withdrawals to another person's account are not permitted.
• Withdrawals may be delayed if account verification is not complete.
• In the case of suspicious transactions, xbat may place a withdrawal on hold and conduct an investigation.

3.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (৳/BDT). xbat does not accept transactions in any foreign currency. Depositing or withdrawing funds through a third party is strictly prohibited.

Bonuses and Promotional Offers

4.1 Welcome Bonus

xbat offers new members a 150% first-deposit bonus of up to ৳5,000. For example, if you deposit ৳2,000, you will receive an additional ৳3,000 bonus and your total balance will be ৳5,000.

To withdraw this bonus, a 25x wagering requirement must first be met. This means you must wager 25 times the bonus amount. Different contribution rates may apply when using bonuses on certain games.

4.2 Bonus Usage Terms

• The bonus may only be claimed once — one welcome bonus per user and per household.
• There is a set time limit to meet the wagering requirement — if the conditions are not met within the specified period after the bonus is credited to the account, the bonus will expire.
• The wagering requirement must be met to withdraw winnings earned using the bonus.
• If bonus abuse or manipulation is suspected, the bonus may be cancelled and the account suspended.
• xbat reserves the right to change, delay, or cancel any bonus offer at any time.

4.3 Other Promotional Offers

In addition to the welcome bonus, xbat regularly runs reload bonuses, cashback, and various seasonal promotions. Each offer has its own applicable terms and conditions, which are communicated at the time the offer is announced.

VIP Program and Rewards

The xbat VIP program has three tiers: Bronze, Silver, and Gold. Each tier determines the weekly cashback rate.

5.1 VIP Tier Benefits

• Bronze Tier: Up to 0.3% weekly cashback. New VIP members start at this tier.
• Silver Tier: Up to 0.5% weekly cashback. For regular and active players.
• Gold Tier: Up to 0.8% weekly cashback. For premium members with the highest level of benefits.

Advancement through VIP tiers depends on the user's overall gaming activity, loyalty to the platform, and level of engagement. xbat reserves the full right to promote or demote members to a higher or lower tier at its discretion.

5.2 Cashback Payment

Weekly cashback is calculated every Monday and credited to the account within a set timeframe. A generally lower wagering requirement applies to cashback — contact the support team for details.

Prohibited Activities and Account Suspension

6.1 Prohibited Conduct

Any of the following activities are strictly prohibited on the xbat platform and may result in account termination:

• Using the platform for money laundering, fraud, or any illegal purpose.
• Placing bets using bots, automated software, or manipulative methods.
• Bonus abuse — deliberately placing opposing bets to meet bonus conditions.
• Misusing or attempting to hack another user's account information.
• Operating an account under a false identity.
• Abusive or unacceptable conduct toward xbat staff.
• Abusing any chargeback or payment dispute process.

6.2 Investigation and Action

xbat may temporarily suspend an account without notice in cases of suspected misconduct. If a rule violation is proven after the investigation is complete, the account will be permanently terminated and any illegally obtained funds will be seized. xbat is under no obligation to disclose full details regarding the outcome of any investigation.

Privacy and Data Protection

xbat gives the highest importance to protecting users' personal information. Collected data is used solely for account management, identity verification, fraud prevention, and improvement of service quality.

xbat uses SSL encryption technology to keep all data secure. Personal information is not sold or transferred to third parties, however data may need to be shared with regulatory authorities in compliance with legal obligations. For more details, please visit our Privacy Policy page.

• Do not share your login credentials (username and password) with anyone.
• Make sure to log out from public or shared devices.
• If you suspect unauthorized access to your account, notify support immediately.

Responsible Gaming Policy

xbat supports recreational gaming and is committed to preventing problem gambling. Gaming is a form of entertainment — it is not a way to earn income. Users are always advised to play within their means.

xbat provides users with several tools to help ensure responsible gaming:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Take a Break: Temporarily suspend your account for a set period of time.
• Self-Exclusion: The option to close your account for the long term or permanently.
• Reality Check: A feature that reminds you of the duration of your gaming session.

For more details, visit our Responsible Gaming page. If you are facing difficulties, our support team is available 24/7 to assist you.

Technical Issues and Dispute Resolution

9.1 Technical Errors

xbat will not be held responsible for any abnormal winnings or losses resulting from a technical error in the gaming software, server, or network. If a game result is voided due to a technical error, deposited funds will be returned. However, xbat is under no obligation to pay out any winnings obtained as a result of an error.

9.2 Dispute Resolution Process

For any complaint or dispute, please first contact us via live chat or email. Provide complete information about the complaint, including screenshots and transaction details. The support team will review the issue and provide a resolution as quickly as possible.

• You are advised to report any complaint as soon as possible after the incident in question.
• xbat's decision is final in all dispute resolution matters.
• xbat's game logs and server records will be treated as authoritative information.

Service Changes and Termination

xbat reserves the right to change, suspend, or shut down any part of the platform at any time without prior notice. The service may be temporarily unavailable due to maintenance, technical improvements, or regulatory changes. In such situations, user balances will remain protected and will be returned when the service resumes.

If xbat decides to permanently cease all operations, valid balances held in user accounts will be returned. However, any active bonus balances will be considered void in that case.

10.1 Account Closure by User

You may request to close your account at any time. At the time of the request, you will be given the opportunity to withdraw any valid balance in the account. To reopen a closed account, please contact the support team.

Limitation of Liability

To the maximum extent permitted by applicable law, xbat accepts no liability in the following cases:

• Gaming sessions being interrupted due to internet connection issues or device failure.
• Errors in third-party software or services.
• Losses resulting from a user's own negligence or disclosure of account information to others.
• Unauthorized access to an account where a security lapse on the user's part was involved.
• Loss of opportunity costs or expected profits from gaming.

This limitation of liability is effective to the fullest extent permitted by applicable law.

Contact and Support

Our support team is always ready for any questions about these terms and conditions or the xbat platform:

• Live Chat: 24/7 support in Bengali — connect directly from the platform's live chat option.
• Email: [email protected] — responses are generally provided within one business day.

Alongside these terms and conditions, we also recommend reading our Privacy Policy, Responsible Gaming policy, and FAQ page.